Shipping Policy

ZAROKOR works with reliable shipping partners to ensure that orders are delivered safely and within a reasonable timeframe.

1. Order Processing

Orders are prepared within 2–5 business days after payment is successfully confirmed. Orders placed on weekends or holidays will be processed on the next business day.

2. Delivery Timeframe

Estimated delivery time after dispatch:

• Within Vietnam: 3–7 business days

• International shipping: 7–15 business days depending on destination and courier operations

Delivery timelines may vary due to customs clearance, weather conditions, or unexpected delays.

3. Shipping Fees

Shipping costs are calculated at checkout based on the delivery location and package size. Customers will see the total shipping cost before completing the purchase.

4. Tracking Information

A tracking number will be sent via email once the order has been shipped. Tracking updates may take up to 48 hours to appear.

5. Customs and Duties

International orders may be subject to import taxes or duties required by local authorities. These charges are the responsibility of the customer.

6. Address Accuracy

Customers must ensure that the shipping address provided is accurate. ZAROKOR is not responsible for delivery issues caused by incorrect address details.